How far in advance should I book?

We recommend booking 2–4 weeks in advance for most events. However, we understand that life happens. If you're working with a shorter timeline, don’t hesitate to reach out, we’ll do our best to accommodate with care, flexibility, and clear communication.

What areas do you serve?

4 TWISTS serves all available for catering throughout Metro Atlanta and surrounding areas.

What forms of payment do you accept?

All major credit and debit cards are accepted. I use a secure payment system—taxes are applied and clearly listed on your invoice and catering contract.

Can I schedule a consultation before booking?

Yes.

🔸 Emergencies

We’re human too. If you’re facing an emergency, reach out—we’ll do our best to work with you.

How do I cancel my order?
Scroll to the bottom of any page , and click “Update my order”.

Why do I need to order in advance?

Every order from 4TWISTS is prepared fresh just for you. We do not keep any items pre‑made or stored. Ingredients are purchased and prepared specifically for each order to ensure the highest quality, freshness, and flavor. Because of this process, items are not available on demand and must be ordered in advance.

How far in advance should I place my order?

All orders require at least two full days of lead time. This allows us to source ingredients, prepare your items properly, and maintain the standard of freshness our customers expect. Orders placed today will be fulfilled on the next available preparation day based on our schedule.

We honor Georgia sales tax exemption for qualifying organizations.

A valid ST‑5, ST‑5M, or ST‑5C certificate must be submitted before payment for tax to be removed from your invoice.

EINs and 501(c)(3) letters are not accepted as proof of exemption.

Upload your documentation through our Tax‑Exempt Certificate Upload page.

If you’re ordering today, please call or email after submitting so we can update your invoice immediately.

Drop‑Off Catering

Drop‑Off Catering means your food is prepared, packaged, and delivered directly to your event location, ready for guests to enjoy. This service is designed for convenience and simplicity, with no on‑site setup or staffing included.

What’s Included

• Preparation of all catered items

• Safe transport and timely delivery

• Packaging and hand‑off of food to the client

What’s Not Included

• On‑site setup or buffet styling

• Staffing or attendants for service

• Guest place settings (plates, cups, napkins, cutlery) unless specifically requested and itemized

• Chafing stands and warming fuel

Drop‑Off Service Fee

This fee covers:

• Preparation

• Packaging

• Safe transport

• Delivery and hand‑off

Additional charges may apply for extended travel distances, rush orders, chafing stands and fuel, or special handling requirements.

Serving Ware (Drop‑Off Catering)

Disposable serving ware is provided only as required for the dishes ordered (serving utensils, portion containers for condiments, etc.). Guest place settings (plates, cups, napkins, cutlery) are not included unless specifically requested and itemized separately.

Full Service Catering

Full Service Catering provides on‑site support for events where presentation and guest experience matter most. Our team manages setup, service, and breakdown of your buffet.

Full Service Catering is available for select events, including weddings. All other events are serviced through our Drop‑Off Catering option unless otherwise approved.

What’s Included

• On‑site attendant to manage your buffet

• Buffet setup and styling with disposable chafers, platters, and serving ware

• Two hours of service at the start of serving time for guest assistance, replenishment, and presentation

• Breakdown of the food station at the conclusion of service, with all remaining items packed for the client

Important: 4Twists, LLC does not remove or retain leftover food. All remaining items are packaged on‑site for the client.

Optional Add‑Ons

• Plates, cups, napkins, utensils

• Linens

• Additional rentals

What’s Automatically Included

• Chafing dishes (with fuel)

• Serving utensils

• Buffet setup and breakdown

• Professional staff for safe food handling and presentation

Do you offer corporate catering in Atlanta?

Yes — we provide premium corporate catering throughout Atlanta, including drop‑off, monthly lunches, and team meals.

Do you deliver to offices?

Yes — delivery and setup are included.

What is the minimum order?

20 guests for corporate lunches.

Can I reschedule my event?

Yes.

Rescheduling is only permitted with at least 10 business days’ notice. Requests made after that window will not be accepted.

New dates depend on availability.

Is there a rescheduling fee?

A $100 rescheduling fee applies if the request is made within 10 business days of your event.

All Full Service Catering requests require a brief consultation.

What’s Included & How It Works:

Do I need to rent plates and utensils?

• No — rentals are optional. If your venue already provides plates, cups, napkins, and utensils, you don’t need to rent them from us.

  Are chafing dishes included?

  Yes — chafing dishes (with fuel) are always included with full service catering. They’re essential for keeping hot food safe and warm throughout your event.

  What optional rentals can I add?

  If you’d like us to provide table settings, we offer rentals at an additional cost:

  • Plates and bowls

  • Cups or glassware

  • Napkins and table linens

  • Utensils (forks, knives, spoons)

  Do I have to rent linens?

  No — linens are optional. Many venues already provide table coverings. If you’d like us to supply them, we offer standard black linens, with specialty colors and textures available upon request.

  Can I request specialty items (like wine glasses or premium flatware)?

  Yes — while we keep our rental options simple and affordable, we can arrange specialty items (wine glasses, champagne flutes, gold or silver flatware, patterned linens) through trusted rental partners. This way, you get exactly what you need without extra overhead.

How are rental items priced?

• Rental items are priced separately from catering packages. Costs depend on the quantity needed and whether standard or specialty options are selected. We’ll provide a clear breakdown in your proposal so there are no surprises.

Do you have Pick-up as an option for catering orders?

• Yes, at your requested time, the three pick-up points are: Publix at Sandtown Crossing

  Publix Super Market at Moores Mill Center

  Publix Super Market at Howell Mill

What is your deposit policy?

A 60% deposit is required at the time of booking a catering package to reserve your date and begin planning your event. The remaining balance is due 7 days prior, including weekends.

Drop‑off catering packages must be paid in full upon receipt of invoice.

Full catering package deposit must be paid in full upon receipt of invoice.

Guest Count & Menu Changes:

Final guest count and menu selections are due 15 before the event. Late changes may not be accommodated.

Do you charge for consultations?

Phone and virtual consultations are free. Take‑Home Tasting Boxes require a paid, non‑refundable fee.

Is the tasting fee applied to my event?

Yes — if you book with us, your $125 tasting fee is credited to your final invoice.

Can I reschedule my tasting?

Yes — you may reschedule once at no cost with 48+ hours’ notice.

What happens if I miss my tasting pickup?

Missed pickups are non‑refundable, and a new tasting fee is required to schedule another tasting.

How far in advance should I book?

We recommend booking your consultation as early as possible, especially for weddings, corporate events, and peak‑season dates.

What should I prepare for my consultation?

It’s helpful to have your event date, estimated guest count, venue (if selected), and general budget range ready. This allows us to guide you more effectively and recommend the best options for your celebration.tion

What are the pick-up options for pie orders?

• Weekday pickups are available: 

  Tuesday @ Publix at Sandtown Crossing

  Thursday @ Publix Super Market at Moore's Mill Center

  Friday @ Publix Super Market at Howell Mill

  Weekend Pick is available 

  Saturday @ Publix at Sandtown Crossing

How far in advance should I place my order?

At least 72 hours. For large or holiday orders, earlier is better.

• All meals are single-portion unless otherwise requested.

• Pricing includes labor, packaging, and standard ingredients.

• Premium proteins, custom menus, or organic sourcing may increase cost.

Delivery Schedule

4Twists Meal Prep delivers on Mondays and Wednesdays via Uber Courier. You will receive a tracking link once your order is dispatched.

Cut‑Off Times:

• Friday at 5 PM for Monday delivery

• Monday at 5 PM for Wednesday delivery

Orders placed after these times will be prepared for the next available delivery day.

Food Safety & Packaging

Meals are prepared using safe food‑handling practices and packaged securely to maintain freshness during transport. Once your order is picked up by Uber Courier, responsibility for delivery conditions and temperature control transfers to the courier. Please refrigerate your meals immediately upon arrival.

Payment Policy

An invoice will be sent after your order is reviewed. Payment is required before preparation begins.

What’s included in your meal prep service?

Each package includes custom menu planning, ingredient prep, cooking, and packaging. Meals are delivered ready to reheat and enjoy.

Do you accommodate dietary restrictions?

Yes. I offer allergen-aware options and accommodate common dietary needs.

Do you offer family-style or bulk meal options?

Yes, upon request—family-style trays and bulk portions are available for larger households or care settings.

To keep your celebration uniquely yours, we do not provide:

• Ice

• Table linens or décor (cloths, runners, centerpieces)

• Furniture (tables, chairs)

• Condiments or seasonings (unless included in menu items)

• Cleanup services (trash removal, dishwashing, bussing)