At 4 TWISTS, we believe clarity is part of good hospitality. Here’s what you might want to know before booking or ordering.
4 TWISTS Atlanta
Frequently asked
questions.
Quick answers to the questions 4 TWISTS hears most. Still have a question? Reach out directly.
About the Services
What services does 4 TWISTS offer?
4 TWISTS offers five services: Event Catering, Bereavement and Repast Catering, a Weekly Meal Prep Package, Savor Boxes, and 4 TWISTS Sweets. Event Catering is available as Drop-Off or Full Service for all events and celebrations, including weddings. Bereavement and Repast Catering is drop-off only.
What does drop-off catering mean?
Drop-off catering means 4 TWISTS prepares, packages, delivers, and sets up the food display at the location. Once the food is set up and ready to serve, 4 TWISTS departs. No on-site staff, no refills, no breakdown.
What does Full Service catering include?
Full Service catering includes everything in Drop-Off, plus an on-site 4 TWISTS attendant who manages the buffet throughout your event, handles refills and replenishment, and completes clean-up and breakdown of the food station at the end of service. Buffet service remains self-service by guests unless a dedicated server is added for weddings.
Does 4 TWISTS offer set menus, or is everything custom?
4 TWISTS builds a custom menu for every event based on your preferences. For clients who prefer a curated selection, the 4 TWISTS Menu Collective offers a set list of ready-to-choose menu options as well.
What if my event does not fit one of the listed services?
4 TWISTS currently offers Event Catering, Bereavement and Repast Catering, a Weekly Meal Prep Package, Savor Boxes, and 4 TWISTS Sweets. For anything outside of these services, reach out directly through the Contact page and 4 TWISTS will advise on the best path forward.
What area does 4 TWISTS serve?
Metro Atlanta and surrounding suburbs. Service area eligibility is confirmed at the time of inquiry.
Pricing and Payment
How does pricing work?
Event Catering starts at $1,200 and is custom-quoted based on guest count, menu selections, and service style (Drop-Off or Full Service). Bereavement catering uses all-inclusive flat-rate tiers. The Weekly Meal Prep Package offers two flat-rate options: The Classic 10 ($150) and The Full Fifteen ($225). All pricing is published on the services page.
Is a deposit required?
No deposit is required for most services. Full payment is due upon receipt of invoice, and the booking is confirmed once payment clears. Weddings booked more than 6 months prior to the event date require a 60% deposit at booking to secure the date.
What payment methods are accepted?
For events booked within 15 calendar days, payment methods are confirmed at the time of invoice. For events booked more than 15 calendar days in advance, payment must be made via ACH bank transfer, no exceptions.
Is there a fee for last-minute bookings?
Catering events booked within 7 calendar days of the event date are subject to a $150 rush catering fee in addition to standard pricing.
Can the tier be changed after booking?
The tier is selected at booking and locked once the invoice is paid. Tiers cannot be reduced after payment. If guest count increases significantly, reach out and 4 TWISTS will advise on the best path forward.
Booking and Logistics
How do I book a service?
Submit an inquiry through the Book Your Service page for Event Catering, Bereavement and Repast Catering, and Savor Boxes. The Weekly Meal Prep Package and 4 TWISTS Sweets can be ordered directly online. 4 TWISTS reviews every inquiry personally and responds within 48 hours with availability and next steps.
How far in advance should I book?
As early as possible. For catering events, 15 calendar days in advance is recommended. Events booked within 7 calendar days of the event are subject to a $150 rush catering fee. For bereavement catering, reach out immediately and 4 TWISTS will prioritize the response same day.
Can dietary restrictions and allergens be accommodated?
Yes. Dietary needs and allergens are collected on the inquiry form. 4 TWISTS builds the menu accordingly.
What is the cancellation policy?
Cancellations 15 or more calendar days before the event receive a 50% refund. Cancellations made fewer than 15 calendar days before the event receive no refund. All cancellation requests must be submitted in writing. Full details, including guaranteed guest count and force majeure terms, are on the Policies page.
Meal Prep Package
What is included in the Meal Prep Package?
4 TWISTS offers two Weekly Meal Prep packages: The Classic 10 (10 individually packaged meals, $150) and The Full Fifteen (15 individually packaged meals, $225). Each meal includes 1 protein, 1 starch, and 1 vegetable, and you choose how to split meals between lunch and dinner. Orders are placed by Thursday at midnight for Sunday pickup or Monday delivery.
Is the Meal Prep Package recurring?
Meal Prep is ordered as needed, not on a fixed weekly schedule. Place an order any week you would like meals delivered or ready for pickup, based on the package you choose.
What is the cancellation policy for Meal Prep?
Cancellations submitted before the menu build begins receive a full refund. Once the menu is confirmed and production begins, cancellations receive a 50% refund.
Savor Boxes
What are Savor Boxes?
Savor Boxes are individually packaged small-bites boxes built for corporate meetings, office events, and team appreciation days. Each box contains three chef-selected signature elements, finished with a 3-inch Signature Sweet Potato Pie. Orders require a 10-box minimum per box type, with mixed types accepted.
How far in advance do I need to order Savor Boxes?
Savor Box orders require 24 to 48 hours notice. All boxes are made fresh to order.
What is the cancellation policy for Savor Boxes?
Cancellations made more than 48 hours before the scheduled pickup or delivery receive a full refund. Cancellations made within 48 hours receive a 50% refund.
4 TWISTS Sweets
What is 4 TWISTS Sweets?
4 TWISTS Sweets offers handcrafted, made-to-order signature sweet potato pies, available as a full 9-inch pie or mini 4-inch pies, for pickup or delivery across Atlanta.
What are the pricing options for 4 TWISTS Sweets?
Full 9-inch pies are $18 for a single pie or $40 for a pack of 2. Mini 4-inch pies are sold in a pack of 5 ($36.50) or a pack of 10 ($72.50), with a 5-pie minimum on mini pies.
How far in advance do I need to order 4 TWISTS Sweets?
4 TWISTS Sweets orders require 24 to 48 hours notice, the same as Savor Boxes.
What is the cancellation policy for 4 TWISTS Sweets?
Cancellations made more than 48 hours before the scheduled pickup or delivery receive a full refund. Cancellations made within 48 hours receive a 50% refund.
Feed Ambition
What is Feed Ambition?
Feed Ambition is a Georgia-incorporated nonprofit organization powered by 4 TWISTS, creating real culinary pathways for underserved youth in Atlanta. Built around four pillars, The Yearly Extravaganza, The Culinary Hub, The Menu Feature, and The Bridge, Feed Ambition connects youth culinary talent with real opportunity.
How can I get involved with Feed Ambition?
Partnership, sponsorship, grant funding, and community support are all welcome. Visit the Partner With Us page or reach out directly to start a conversation.
Still have
a question?
4 TWISTS reviews every inquiry personally and responds within 48 hours.