Frequently asked
questions.

4 TWISTS offers three services: Event Catering, Savor Boxes, and 4 TWISTS Sweets. Event Catering is available as Drop-Off or Full Service for all events and celebrations, including weddings. See all services

4 TWISTS prepares, packages, delivers, and sets up the food display at your location. Once the food is set up and ready to serve, 4 TWISTS departs. No on-site staff, no refills, no breakdown.

Everything in Drop-Off, plus an on-site 4 TWISTS attendant who manages the buffet throughout your event, handles refills and replenishment, and cleans up and breaks down the food station at the end of service. Buffet service remains self-service by guests unless a dedicated server is added for weddings.

4 TWISTS builds a custom menu for every event based on your preferences. If you prefer a curated selection, the 4 TWISTS Menu Collective offers ready-to-choose options and wedding packages. View the Menu Collective

Reach out through the Contact page and 4 TWISTS will advise on the best path forward.

Metro Atlanta and surrounding suburbs. Service area eligibility is confirmed at the time of inquiry.

Yes. 4 TWISTS is a fully insured catering vendor.

Event Catering is custom quoted based on guest count, menu selections, and service style (Drop-Off or Full Service), and pricing is confirmed in your proposal. Savor Boxes and 4 TWISTS Sweets are flat rate, with prices listed on each service page.

No deposit is required for most services. Full payment is due upon receipt of invoice, and the booking is confirmed once payment clears. Weddings booked more than 6 months before the event date require a 60% deposit at booking to secure the date.

For events booked more than 15 calendar days in advance, payment must be made by ACH bank transfer, no exceptions. For events booked within 15 calendar days, payment methods are confirmed at the time of invoice.

Catering events booked within 7 calendar days of the event date are subject to a $150 rush catering fee in addition to standard pricing.

Upload your organization's tax-exempt certificate on the Tax-Exempt Upload page so it can be reviewed with your order.
Tax-Exempt Upload

Submit an inquiry on the Book Your Service page for Event Catering and Savor Boxes. 4 TWISTS Sweets can be ordered directly online from the Sweets page. 4 TWISTS reviews every inquiry personally and responds within 48 hours with availability and next steps.

As early as possible. For catering events, booking at least 15 calendar days in advance is recommended. Events booked within 7 calendar days of the event date are subject to a $150 rush catering fee.

Your final guest count locks 15 calendar days before the event. Billing is based on the greater of the guaranteed count or actual attendance.

Yes. Dietary needs and allergens are collected on the inquiry form, and 4 TWISTS builds the menu accordingly.

Cancellations 15 or more calendar days before the event receive a 50% refund. Cancellations fewer than 15 calendar days before the event receive no refund. All cancellation requests must be submitted in writing. Full details, including force majeure terms, are on the Policies page.
View Policies

Individually packaged small-bites boxes built for corporate meetings, office events, and team appreciation days. Each box contains chef-selected signature elements, finished with a 3-inch Signature Sweet Potato Pie. Orders require a 10-box minimum per box type, with mixed types accepted. See the Savor Boxes

Savor Box orders require 24 to 48 hours notice. All boxes are made fresh to order.

Cancellations made more than 48 hours before the scheduled pickup or delivery receive a full refund. Cancellations made within 48 hours receive a 50% refund.

Handcrafted, made-to-order signature sweet potato pies, available as a full 9-inch pie or mini 4-inch pies. Sweets orders are pickup only at this time. Order pies

Full 9-inch pies are $18 for a single pie or $40 for a pack of 2. Mini 4-inch pies are sold in a pack of 5 ($36.50) or a pack of 10 ($72.50), with a 5-pie minimum on mini pies.

Sweets orders require 24 to 48 hours notice, the same as Savor Boxes.

Cancellations made more than 48 hours before the scheduled pickup receive a full refund. Cancellations made within 48 hours receive a 50% refund.

Every policy, including payment, guest count, cancellation, and force majeure terms, is on the Policies page.
View Policies

Upload it on the Tax-Exempt Upload page so it can be reviewed with your order.
Tax-Exempt Upload